Berner Oy (hereinafter “we”, “us”) collects, records and processes personal data as a data controller in order to offer the haicolours.com online shop (“Online Shop”) and related services to its customers.
2. Contact Person for Matters Related to the Register
Person in charge of the register:
Name: Andrei Legeza
3. What Personal Data Is Collected?
We may collect personal data when you use the Online Shop. Any personal data provided in connection with purchasing products from the Online Shop, such as your name, email address, mailing address, account information, credit card details and information on other similar choices, may be processed.
In addition to data provided and submitted by you, we may also collect data on, for example, what website you are coming from, what website the you access next, which links you click and what other content you have viewed, how long the session lasts, your IP address, time of the browsing, type of browser or application, location data and other similar information. We may also process data derived using web analytics.
We may process personal data you provide yourself e.g. in the form of customer feedback.
In connection with the use of the Online Shop, information regarding communications with the customer may be collected, such as information on customer communication and direct marketing. We may also acquire personal data from third parties to the extent permitted by law.
4. Why Do We Process Your Personal Data?
The lawful basis for the processing of your personal data is the customer relationship or other relevant connection or the consent of the data subject.
We collect your personal data only for the purposes determined in advance. We may process personal data to manage the customer relationship, to provide the Online Shop, to manage purchases and choices made by you, and to fulfil other similar obligations.
We may process personal data to develop and manage the Online Shop and sales and marketing and to improve user experience. We may also combine personal data collected in different connections insofar as the data have been collected for the same purpose.
We may compile statistics to the extent required for the development of the Online Shop. If necessary, the data will also be processed for the prevention and investigation of any misuse.
5. Do We Contact You?
In addition to the notifications sent to you regarding your purchases and deliveries your personal data may be processed for customer communication. We may send you e.g. notifications on sales or operations of the Online Shop.
Personal data will be processed to the extent permitted by law for marketing our products, for market research and for customer satisfaction surveys. We may process personal data e.g. to make recommendations and to show the customer targeted content within the services.
If at any time you would like to unsubscribe from receiving emails from us, we include detailed instructions for unsubscribing at the bottom of each email.
6. Do We Disclose Your Personal Data to Third Parties?
We may also disclose personal data to companies in the same group for direct marketing purposes as well as for opinion polls, market research and other similar surveys.
In addition, we may disclose personal data in accordance with the applicable law or mandatory regulations. Personal data may also be disclosed or otherwise processed to protect legitimate interests in accordance with applicable legislation.
7. How Is Your Personal Data Protected?
Our database is protected by firewalls, passwords and other technical means against external data system break-ins. Communications security and risks related to the processing of personal data shall be duly taken care of, considering the likelihood of the risk and the nature of the information protected. Access to databases containing personal data is limited only to authorised persons who have a need to access the particular personal data.
The Online Shop may contain links to third-party websites or to services covered by the sites’ or services’ own privacy policies. We strongly encourage you to separately carefully acquaint yourself with such third-party privacy policies. We are not liable for the privacy policies or personal data processing of such third parties.
8. Where Is Your Personal Data Stored and Processed?
The servers are located within the EU or the European Economic Area (EEA). As a rule, the data are not transferred outside the European Union or the European Economic Area, unless it is necessary for the purposes of the processing of personal data or for the technical implementation of the processing, in which case requirements set out in applicable personal data legislation are complied with in the transfer of information.
Cookies collect information on e.g. the devices used by you and the your activities in the Online Shop, such as information on from what page you came to the Online Shop, what browser you are using and what sections of Online Shop you have browsed. These data will be used e.g. for developing the user experience of the Online Shop, personification of content, and targeting of communications and marketing.
We use or allow third-party cookies to help us monitor our web traffic and see which products have been viewed in which frequency.
You may at any time disable cookies wholly or in part by changing their browser settings. You may also remove existing cookies. You should note that disabling cookies may affect the use of Online Shop or parts or functions thereof, or even prevent their use altogether.
10. Right of Access, Rectification and Prohibition
We aim to update outdated personal data and remove unnecessary personal data using reasonable endeavours. You may partly manage your own personal data in the Online Shop. You are encouraged to check your personal data from time to time if possible as you are liable for notifying the controller of any changes.
To the extent permitted by law, you also have the right to request us to rectify or erase erroneous, unnecessary, incomplete or outdated personal data.
You may prohibit us from processing your data for purposes of direct marketing, market research and opinion polls.